Support

Lovafe is here to support people with awareness, clarity, and calm guidance.

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How we can help

If you have questions, feel uncomfortable, or need help, contact our support team below.

App & account support

Questions about account access, available features, or any technical issues you may be experiencing while using the platform.

support@lovafe.com

Something didn’t feel right?

If something felt uncomfortable, confusing, or concerning, or you’re unsure what to do.

support@lovafe.com

Venues support

Questions related to SafeLocation certification, venue tools, or responsibilities. 

safelocation@lovafe.com

What happens when you contact us

Our team reviews every request carefully and handles sensitive topics responsibly.

We aim to respond during business hours. 
Some cases may require additional time to ensure proper handling.

Important notice

Lovafe do not replace law enforcement, medical services, or emergency responders. If you are in immediate danger or need urgent help, please contact local emergency services.