Support

Wir helfen dir gerne weiter. Kontaktiere unser Support Team
bei Fragen rund um Lovafe oder wenn du Unterstützung benötigst.

Kontaktiere uns

How we can help

If you have questions, feel uncomfortable, or need help, contact our support team below.

App & account support

Questions about account access, available features, or any technical issues you may be experiencing while using the platform.

support@lovafe.com

Something didn't feel right?

If something felt uncomfortable, confusing, or concerning, or you're unsure what to do.

support@lovafe.com

Venues support

Questions related to SafeLocation certification, venue tools, or responsibilities.

safelocation@lovafe.com

What happens when you contact us

Our team reviews every request carefully and handles sensitive topics responsibly.

Our team aims to respond during business hours and handle every request with care and respect.

Some inquiries can be resolved quickly, while others may require additional review to ensure the right support is provided. If more time is needed, we will let you know and keep you updated. Whatever your concern may be, you do not have to navigate it alone.

Contact us
SOS

Important notice

Lovafe does not replace law enforcement, medical services, or emergency responders. If you are in immediate danger or need urgent help, please contact local emergency services.

Hilfe & Support

Lovafe begleitet dich mit Klarheit, Aufmerksamkeit und verlässlicher Unterstützung in jeder Phase deiner Begegnungen.